Inherit, back up and recover your digital assets. Download the Vault12 app today.

Illustration of man at desk with laptop and other mobile devices
Vault12 Guides

How to restore your Digital Vault.

Upgrading to a newer smartphone, or for some other reason need to restore your vault on a different device? No problem - this article shows how your trusted Guardians can authorize your reinstall of the Vault12 app with your assets and configuration intact.

There are a few scenarios where you may no longer have a Digital Vault on your phone or inside your Vault12 app. This could be if you have changed phones because your phone was lost or stolen - or perhaps you are traveling without your phone, and need to access assets stored in your Vault.


Here's an overview of the Vault12 setup process, showing you how you can restore your Vault.


1. Download and Install

To download the Vault12 app, either visit the Vault12 website or from your mobile device, open the Google Play Store or the Apple App Store and search for 'Vault12,' or click one of these links:

To make sure you are downloading the correct app - the Developer should be listed as "Vault12, Inc."

2. Initiate Vault Restore

A restore can be initiated by swiping to the "Restore a Vault" option. After choosing that option, you will be asked to allow access to contacts and to turn on notifications.

3. Restoration Options

You have two different ways to restore the shards held by Guardians.

  1. Contact your Guardian.
  2. Scan a Guardian device.
The next steps will show you what you need to do, and also what your Guardian needs to do in order to help you restore your device.
Note: You only need to contact as many Guardians as are specified in the "Number of Guardians needed to confirm" setting for your original Vault. In this example, we will contact 2 Guardians out of a total of 4.

4. Contact Guardians

Since Vault12, Inc. does not store any information about your Vault or your Guardians, you will have to contact your Guardians yourself directly. This could be via phone, text, video, or in-person - any method where your Guardian can validate that you are in fact who you say you are.

When you speak to your Guardian, ask them to do the following:

  1. Open the Vault12 app on their phone.
  2. Press on the Vault they are Guarding for you - it will be listed in the section "Vaults you are Guarding."
  3. Confirm in the app that they have been contacted by you.
  4. Choose the Vault restore option.
  5. Choose a method to send the generated link to you.
That's it.

2. Select Vault being guarded

3. Confirm request

4. Confirm Vault restore

5. Scan Guardian devices

The second method to recover shards from your Vault is to scan configured Guardian devices. This works for any of your Guardians whom you are able to meet in person, or for devices that you set up yourself as Guardian devices.

The steps to scan a Guardian device are as follows:

  1. On the Guardian device, open the Vault12 app.
  2. Press on the Vault being guarded - it will be listed in the section "Vaults you are Guarding."
  3. Confirm the request.
  4. Choose the Vault restore option: Display Vault12 Code.
  5. On your phone, select the option to Scan a Device.
  6. Bring both devices close to each other, and scan the QR code displayed on the Guardian device.

3. Confirm the request

4. Choose Vault restore

5. Select "Display Vault12 Code"

6. Get ready to be scanned

Now, using your phone, scan the Vault12 code displayed on the Guardian device.

After the QR scan is performed, the Guardian device will send you a restoration link.

Scan Vault12 code

After scanning, press close, and keep app running

6. Guardian confirmations

Once the total number of Guardians needed to confirm have responded, and you have acknowledged by clicking on the restoration links that their confirmations generated, your Vault will be restored.

Congratulations you now have your Vault recreated on your device. To access your assets, you will need to unlock them - see next section.

Restore Vault

Vault restored successfully

7. Access your assets

To access the assets stored in your recently restored Vault, you will need to send an unlock request, once Guardians respond you will be able to access your asset - which will be locked again automatically within 2 hours.

For more detailed instructions see our guide on how to access your assets stored in your Vault. ​

Recover, Back Up, and Inherit Digital Assets

(including Cryptocurrency Seeds, NFTs and Art)

Every digital asset you own should be backed up, protected and remain accessible. Cryptocurrency in particular is difficult to secure. With natural disasters, hackers, to badly implemented security, you are always at the mercy of others.

Vault12 Personal Digital Asset Security helps you recover, backup and provide legacy inheritance for all your digital assets, including Bitcoin, Ethereum, NFTs, other cryptocurrencies, private keys, seed phrases, digital art and of course, your crypto wallets.


Learn More


Download Vault12 today – Try the free plan:

Recover, Back Up, and Inherit Digital Assets

Introducing Digital Inheritance

Pass on your Digital Assets to future generations

Vault12 Digital Inheritance is the first solution to offer a simple, direct, and secure way to ensure digital assets can be accessed by future generations. Digital Inheritance enables investors to designate an individual who will inherit their entire portfolio of digital assets stored in a secure Vault once the time comes, eliminating undue risk and the need to continually update an inventory or continually issue updated instructions.


Learn More


Personal Security for your Cryptocurrency and Digital Assets

Designed to be used alongside traditional hardware, software and online wallets, Vault12 helps cryptocurrency owners, ICO investors, professional cryptocurrency traders, and high net worth investors safeguard their digital assets without storing anything in the cloud or in fact any one single location. This increases the protection and decreases the risks of loss.


Learn More


Personal Security for your Cryptocurrency and Digital Assets

Easy to setup, easy to secure, easy to access.

A digital Vault containing your digital assets is assigned to trusted people or devices, known as Guardians. Your Guardians can be adjusted as needed in real-time so that the appropriate number are always guarding your digital assets. No one can access your assets and only you get access when you need.


Learn More


The Winklevosses came up with an elaborate system to store and secure their private keys. They cut up printouts of their private keys into pieces and then distributed them in envelopes to safe deposit boxes around the country, so if one envelope were stolen the thief would not have the entire key.

Nathaniel Popper, New York Times, December 19, 2017

20% of all Bitcoin is lost forever. That's $20B, in fact, in 2018 alone, $1.1B has been stolen.

Elliott Krause, The Wall Street Journal, July 5, 2018

The idea behind Vault12 is how do we essentially split that responsibility, make that problem of key control less a technological one by essentially making it into a social one with networks of people that they trust.

Terence Spies, former CTO, HP Enterprise, Data Security

Exchanges are the main target for hackers. Those are the biggest honeypots. So the number one rule in Crypto is, do not keep your money on an exchange, and if you're going to custody that money, you need to do it off of the exchange with a product like Vault12.

Joe DiPasquale, BitBull Capital

Security and usability are inextricably linked, the former cannot exist without the latter. Vault12 understands the need for end-to-end management of this experience as well as the importance of integrating into the prevailing crypto ecosystem

Sathvik Krishnamurthy, Founder and Managing Partner, Security Leadership Capital

As we move to a more open financial system driven by advanced blockchain technology and cryptocurrency, we need smarter ways to ensure that the system is trustworthy. Vault12 does this by addressing a foundational need -- ensuring that your crypto assets are not only protected by decentralized security, but also by your trusted inner circle. Your private key never exists in one place or with one entity, reducing risks from hackers as well as everyday accidents.

Vinny Lingham, Entrepreneur and Advisor

Security is the lifeblood of industry, commerce, and leisure. As more people use decentralized applications, they will need a way to back up their crypto wallets and exchange accounts. Vault12 provides a simple and natural way to reduce risks and combat the fear of forgetting seed phrases and private keys.

Jon Callaghan, co-founder of True Ventures

Get started now.

The Vault12 app is now available from iOS and Android app stores.