Inherit, back up and recover your digital assets. Download the Vault12 app today.

Illustration of man opening large bank Vault
Vault12 Guides

How to access your Seed Phrase or asset stored in Vault12.

If you need to access your Seed Phrase or other assets from your vault, this article shows how you can ask your Guardians to unlock them to grant you temporary access.

There are many ways to generate and back up seed phrases, and one option is to use Vault12.

If you used Vault12 to store your seed phrase, this guide describes how you can access that seed phrase by unlocking your asset.




To access a seed phrase that you have stored in your Vault, you will follow these steps:

  1. Confirm that your seed phrase is backed up in your Vault.
  2. In the Vault12 app, request that the asset be Unlocked.
  3. Wait for Guardians to confirm your request.
  4. View the asset.

Confirm Digital Vault setup

In order to access your seed phrase or backup code that has been stored in your Vault, first check that you have a working Vault, and that your Guardians are available.

If you don't have a Vault because you changed phones, then you can recover your entire Vault - see instructions for Vault recovery. After recovery, your Vault will again exist on your phone along with your stored assets, and you can proceed with these instructions to unlock the stored seed phrase.

If you have not created a Digital Vault, and assigned Guardians to protect it, please follow these instructions (however, since you did not have a Digital Vault, the new Vault created will be empty).

Vault Dashboard

Assets stored in Vault

Verify assets and  Guardians

To verify that your assets are backed up in this Vault, go to your Vault dashboard, and click on "View Vault." This will show you the assets stored in the distributed Vault. If the seed phrase asset you are looking for is not shown, then it may be stored in another Vault on another device. You will need to remember which Guardians were protecting that Vault, and contact them to initiate a recovery. See instructions.

Once you have confirmed that your assets are indeed stored in the Vault, confirm whether your Guardians are available: click on the "Guardian" tab to view them. If all of your Guardians are shown as active, you can proceed to request an Unlock.

If your Guardians are not active, then you should proceed with the following steps - however, you may want to call your Guardians and ask them to open the Vault12 app on their phone.

All Guardians active

Inactive Guardian

Unlock the asset

To Unlock the asset, go to the Vault dashboard, click on "View Vault," and then click on the seed phrase asset that you wish to Unlock.

Assets in Vault

Unlock asset

Await Guardian confirmations

When you press "Unlock Asset," all of your Guardians are sent a notification - and as soon as they respond by pressing Unlock, you will receive a confirmation. We encourage Guardians to always contact the owner before confirming any request. Based on your Vault settings, you will need to wait until the requisite number of confirmations have been sent by your Guardians. In our example shown, we have a 2/4 Vault, which requires 2 confirmations from amongst 4 Guardians.

If your Guardians are not responding, you should contact them directly, and ask them to open the app on their device.

Confirm request to Guardians

Monitor Guardian confirmations and unlock status

View the seed phrase

As soon as all confirmations have been received, your asset will be unlocked for 2 hours, and you can proceed to view it.

View asset

Display seed phrase

Your asset will automatically lock again after 2 hours.

.

Vault12 Guides

How to access your Seed Phrase or asset stored in Vault12.

If you need to access your Seed Phrase or other assets from your vault, this article shows how you can ask your Guardians to unlock them to grant you temporary access.